Unban Request for Battlefield 3

[AKiNSyN]

Good day,

My ingame name: AKiNSyN
My public ip when i was playing: 109.228.238.178
My hashkey (only for the BF2 requests):
The game i played: Battlefield 3
The server i played on: BF3:NRNS-Games.com EU 1
The date i was banned: 01/07/2014
Reason i was banned/kicked: Cheating/hacking

Comment on this matter: i try this command : /voteban and i get banned i dont use hack please help.
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Any help much appriciated on my Request

[[NRNS]Mrfinn]

you would of been auto banned for using command that is not set up   im sure it's only a temp thing but ill look into it

 TempBan  0  Tuesday, 01/07/2014 (09:36)  Tuesday, 01/07/2014 (09:46)  cheat
( /voteban nyanfreashmanhd ) 

was the log